Contact Phone: 248-779-8777

Spa Etiquette

Appointment and Arrival Guidelines

**Please arrive 15 minutes prior to the start of your scheduled appointment to allow yourself time to check in and prepare for your spa experience**

Minimum Age
What to Wear
Medical concerns and comfort level
Cell Phones, Personal Electronic Devices and Cameras
Holiday Hours

Sole Serenity Spa Hours

Sunday Closed
Monday 10-4
Tuesday 10-8
Wednesday 10-7
Thursday 10-8
Friday 10-5
Saturday 10-5


 

Spa Etiquette

Cancellations and No Shows

  1. As a courtesy to all, we ask that a twelve-hour notice be given if you need to cancel or change your
    appointment. For a cancellation with less than a twelve-hour notification, guests will be charged
    50 percent of the treatment fee. For no-show appointments, the full treatment fee will
    be charged.
  2. To reserve an appointment at Sole Serenity Spa call (248) 779-8777. A credit card number is required to hold appointments, but your account will not be charged a payment.
  3. We recommend reservations for skincare treatments and massage therapy.
  4. You may also schedule an appointment online at our website www.soleserenityspa.com

 


 

Gratuities

Gratuities are at the guest discretion and not included in the price of our services. If you enjoyed your spa experience it is your choice to extend gratuity. We offer envelopes and include the option to add gratuity on credit cards/debit cards. The standard guideline is 15-20% but any and all gratuities are appreciated.

 


 

Our Professional Staff

Our staff is composed of friendly, courteous, highly trained and licensed nail technicians, cosmetologists and aestheticians. Our entire team at Sole Serenity Spa is focused on making sure our guests have a wonderful experience.